Why is tax not being calculated?

Created by Connect Getaccountify, Modified on Wed, 6 Aug, 2025 at 12:37 PM by Connect Getaccountify

Cause:

  • Tax group or rate not linked to the item or account.
  • Tax settings are disabled for that transaction type.
  • Customer/Vendor is marked as tax-exempt.


Solution:

  • Assign correct tax group/rate in Tax Settings.
  • Enable tax for the relevant document type.
  • Check and update tax exemption status on the customer/vendor.

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